Privacy Policy
Grandview Tiling (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: such as your name, phone number, email address, and residential or business address, provided when you contact us, request a quote, or use our services.
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Non-Personal Information: such as browser type, IP address, and general site usage data collected automatically when you visit our website.
2. How We Use Your Information
We use your information to:
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Respond to enquiries and provide quotations.
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Deliver and manage tiling services.
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Communicate updates, invoices, or relevant project details.
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Improve our website, services, and customer experience.
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Comply with legal and regulatory requirements.
We will never sell, rent, or trade your personal information to third parties.
3. Sharing Your Information
We may share your information only in the following cases:
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With trusted contractors or suppliers who assist in delivering our services (and only to the extent necessary).
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When required by law or to comply with legal processes.
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To protect our rights, safety, or property.
All third parties engaged by us are required to handle your information in accordance with privacy laws and our own privacy standards.
4. Data Security
We take reasonable steps to protect your information from unauthorised access, loss, misuse, or disclosure. While we strive to maintain secure systems, please be aware that no method of electronic transmission or storage is completely secure.
5. Cookies and Website Data
Our website may use cookies or similar technologies to enhance your browsing experience and collect anonymous analytical data. You can choose to disable cookies through your browser settings, although this may affect certain site functionalities.
6. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections to inaccurate or incomplete data.
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Request that your personal data be deleted, subject to any legal or contractual obligations.
To make a privacy enquiry, please contact us using the details below.
7. Links to Other Websites
Our website may include links to external sites. We are not responsible for the privacy practices or content of these third-party websites and encourage you to review their privacy policies before providing any personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
9. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us at:
Grandview Tiling
+61 477 035 208